To ensure efficient and effective case referral and application processes, which are also safe during the Covid-19 pandemic, the Commission for Conciliation, Mediation and Arbitration (CCMA) has introduced a free digital platform for CCMA users to refer conciliation and arbitration disputes and submit enforcement and/or condonation applications. The platform has been available since June 8, and is accessible via the CCMA website, its Facebook page and at https://cmsonline.ccma.org.za.
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